Delivery Information

When you place an order, we use all reasonable efforts to deliver to you by 9:00 pm on the date of  arrival. Once you place your order online, we will act as bailee for the ordered products.

If you place your order before 6.00pm we will deliver your groceries the following day, after this time your groceries will be delivered the second day after the order was placed. Altimo Organic service expected delivery time on the day of arrival is any time between the hours of 8:00am – 9.00pm.

Altimo food Delivery service will ordinarily only make deliveries when an appropriate person is able to receive the delivery. In the event that you instruct Altimo food Delivery service to leave a delivery unattended at your address, Altimo food service expressly disclaims all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature in respect of items which need to be kept chilled or frozen. In the case of bad weather or unforeseen delivery complications, deliveries may be delayed. We will make every effort to get your groceries to you by 9:00pm on the date of your arrival.